Casinos using a Down below ordinary Security Index normally have an unfavorable ratio in their variety of visitors to applicable problems submitted by gamers. It implies that this casino has most likely taken care of some gamers unfairly before. Submitted: 05 Mar 2024

We ship the payments asked for and when there is a price Trade, regretably we would not have a say in it. Our participant advocacy team is in constant coaching to provide the very best options to our buyers.

They did fork out this out. Word towards the sensible- will not do bank transfer or checks. Do only bitcoin. They may have far more Manage and have improved info

The player insisted on obtaining the $160 owed. We asked for further information through the participant but gained no response. For that reason, the complaint was turned down as a result of insufficient further more communication.

The participant from your US complains about an unspecified issue. We turned down the grievance because the participant did not reply to our messages and issues.

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Aside from this, the casino operates frequent bonuses and promotions tailor-made to sporting activities and bingo players and it has a VIP loyalty club created to reward and incentivize faithful gamers.

Transparency and communication are important, and we are improving our channels to keep you better educated regarding your account as well as status of any requests or issues.

The participant from the United States has requested a withdrawal a single 7 days previous to distributing this grievance. Sadly, winnings haven’t been received however. We turned down the criticism because the participant failed to respond to our messages and inquiries.

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The player from America has asked for a withdrawal greater than two months before publishing this grievance. Regretably, winnings haven’t been gained yet. We rejected the complaint as the participant failed to respond to our messages and queries.

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The participant from the US experienced complained about encountering challenges and delays when he attempted to funds out his winnings. We had experimented with to have interaction While using the participant by inquiring many clarifying questions about his duckystars account standing and the character of his withdrawal challenge.

Hi there Siegeljesse. Thank you on your opinions. Our procedure recognizes gamers as expert gamers and we're unable to make any changes to it. Our casino is often bringing in new online games and we're in frequent enhancement of our processes.